How to Get a Red Card from DoorDash

A red card can be a DoorDash driver’s most prized asset. It allows Dash drivers (or “Dashers”) to pay for a customer’s order when the restaurant or store is not on the DoorDash system and requires a pre-payment. In this way, it offers customers more choice. Red cards are issued as part of the activation and welcome kits given to Dashers when they sign up.


How to Get a Red Card from DoorDash


In this article, we’ll go through how to sign up and get your red card, how to activate it, and other useful red card tips.


How to Get a DoorDash Red Card


To receive a DoorDash red card, you’ll need to sign up as a DoorDash driver. These are the requirements to join:



  • You should be 18 and older.

  • You’ll need access to a car, bicycle, or scooter.

  • You’ll need to provide your driver’s license and social security number (if based in the U.S.).

  • You must give consent to a background check.


Then to sign up:



  1. Navigate to the Dasher sign up website.

  2. Begin registration by entering your email address and phone number.

  3. Enter a name and password.

  4. Choose your vehicle type. If you’re using a car, you’ll be prompted to enter its details.

  5. Consent to a background check and motor vehicle check if you’ll be using one. This should only take a few minutes.

  6. Add your bank details for payment.

  7. Download the Dasher app.

  8. Once you’ve completed your first shift, the app will prompt you for your address to receive your welcome or activation kit.


The welcome kit includes your red card and an insulated hot bag. The activation kit includes the same and a “Getting Started Manual” as part of your orientation.


What Can I Do With a DoorDash Red Card?


Your red card can be used to make payments when prompted by the Dasher app. After you accept an order, your app will either say “Pay with Red Card” or “Place Order.” It’s only to be used for DoorDash orders at the designated restaurant and time; the card will only be filled with the amount owed. It is not meant for receiving payments, tips, or any other type of driver compensation.


How to Use the DoorDash Red Card


Dashers only need to use the red card when prompted by the app. Once the app says “Pay With Red Card” you’ll place the order then go to the restaurant to pay for it.


DoorDash ensures that the card is loaded with the correct amount for the order – including a small buffer amount just in case. When making the payment, choose “credit” as the payment method.


Red cards do not have PINs; therefore, debit card payment attempts will fail.


How to Set Up the Red Card


To set up your red card on an iOS device:



  1. Launch the Dasher app.

  2. Tap “Account.”

  3. At the top of the page, tap on the red-colored link that says “Did DoorDash give you a payment card?”

  4. Next, enter your Delight number and the last four digits of the long number at the top.


To set up your red card on an Android device:



  1. Launch the Dasher app.

  2. At the top left, tap the Menu icon.

  3. Select “Red Card” from the dropdown.

  4. Next, enter your Delight number and the last four digits of the long number at the top.


How to Get a New Red Card Issued


If you need to replace your red card, here’s how to arrange for a new one to be delivered by mail:



  1. Navigate to the DoorDash Store and click the Dasher gear icon.

  2. Towards the bottom of the page, select the red card in your region.

  3. Choose your preferred delivery method, the quantity, then “Add to Cart.”


Additional FAQs


Can I DoorDash without my Red Card?


Yes, you can work without a red card. You’ll only be sent deliveries that do not require pre-payment.



Does DoorDash automatically issue a Red Card?


Yes, you will receive a red card as part of your welcome or activation kit when you sign up.



How do I report my Red Card as lost?


To report your missing red card via the app on an iOS device:


1. Launch the Dasher app.


2. At the bottom bar, click “Account.”


3. Tap the “Lost your Red Card?…” link at the top of the screen, this removes your association with the card from your Dasher account.


4. Tap “Yes, it’s lost.”


To report your missing red card from your Android device:


1. Launch the Dasher app.


2. At the top left, click “Menu.”


3. Beneath “Account,” click “Red Card.”


4. On the next screen, tap “Mark as Lost.”



What should I do if my Red Card Is declined?


Consider the following tips if a red card payment is declined:


· The majority of orders do not require pre-payment. Check that the Dasher app is prompting you to use your red card as payment. If it is, let the seller know that you’re making a credit card payment.


· Try signing out of your account and uninstalling the app. Wait at least three minutes before trying to reinstall the app, then try again.


If the problem still occurs, try self-help:


1. Open the app, then at the top right, on iOS tap “Help” or “?” on Android.


2. Choose “Red Card Declined,” and follow the instructions.


If self-help doesn’t resolve the problem, you can try reaching out to DoorDash support:


1. Open the app, then at the top right, on iOS tap “Help” or “?” on Android.


2. Click “Start Chat.”



Make a Dash for Your Red Card


Red cards allow DoorDash drivers the opportunity to potentially make lots of money as customers can order from wherever they like. It also facilitates transactions with businesses not on the DoorDash system, creating more options for the customer.


You can still work without a red card, though you’ll be limited to orders that do not require pre-payment. DoorDash provides its drivers with a red card as part of the welcome and activation kits at sign up, and replacing a lost card is made easy via the app.


Are you interested in becoming a Dasher? Have worked in the food delivery industry before? Let us know in the comments section below.

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